KEWADIN CASINOS

Executive Services

The Executive Services Staff is located at Kewadin Casinos Sault Ste. Marie and St. Ignace locations.

Customers can earn complimentary services in addition to earning points through consistent play using a Northern Rewards card. “Consistent play” may vary depending on the player and the type of gaming the player engages in (slot vs. table play). The complimentary items that a customer may earn include:

  • Food vouchers for any of Kewadin Casinos restaurants or delis
  • Hotel stays at the Sault Ste. Marie or St. Ignace Kewadin Hotel
  • DreamMakers Theater Entertainment tickets
  • Sky box privileges — an exclusive lounge that overlooks the DreamMakers Theater
  • Gift shop vouchers for any Kewadin Casino Gift Shop
  • Exclusive invitations to parties and events.
  • And more…

Call or stop by the Executive Services Office in Sault Ste. Marie or St. Ignace to see if you qualify for any of the above listed complimentary items or to learn more about how complimentary items are earned. The staff will handle many of your requests including booking of complimentary hotel reservations at any of the above listed hotels, as well as arranging tee times for golf outings. Qualified players can receive private golf lessons with the Sault Ste. Marie Country Club golf pro.

For office hours at each location — or assistance with any of the above matters — please call the desired Executive Services Office:

Comp – Q&A

How can I earn comp dollars?

Through slot and table play with a Northern Rewards Club card.

Slots: Insert the Northern Rewards Card into any slot machine equipped with a card reader. Be sure that once the card is inserted into a machine, the card display indicates “accepted.”

Table Games: Simply present your Northern Rewards Card to the Pit Boss prior to playing.

How does comp accumulate?

Comp dollars are earned based on play with a Northern Rewards Card. For slot players, comp is earned based on the type of machine being played and the length of play. For table players, comp is accumulated based on the type of game, average bet per hand and the length of play. Comp rate will increase the higher the player rises in the tiered players club.

Can I redeem all my comp at once?

Yes, you can use any comp you have in your account, but we do recommend leaving a usable balance.

Is comp transferable?

No. Comp and points are only for the individual who earned them.

Points – Q&A

How is earning points different from earning comp?

Comp is earned based on play with a Northern Rewards Club card. For slot players, comp is earned based on the type of machine being played and the length of play. For table players, comp is accumulated based on the type of game, average bet per hand, and the length of play.

Complimentary services include things like vouchers for hotel stays, food, and more.

Points are earned on your Northern Rewards Card based on how much money you put into a machine or a table game. While playing slots every $4 of coin in equals 1 point, excluding Video Poker. Video Poker is $8 of coin in equals 1 point.

We encourage you to use your points as they are earned to avoid them from expiring.